Aftermarketcustoms.co.uk — Policies & Legal

Built with purpose. Backed with clarity.

At Aftermarket Customs, everything we do is fuelled by attention to detail — not just in our products, but in how we support you. Below you’ll find everything you need to know about ordering, delivery, returns, and using our website.

We keep things simple, transparent, and fair — for you and for us.

Returns & Refunds

We’re a small, ever-evolving team offering competitive prices by keeping our margins tight. Because of this, we ask all customers to check product details, sizing, and compatibility carefully before placing an order — every return has a real impact on our business.

Your Rights
Under UK law, you have 14 days from delivery to request a return, and a further 14 days to send the item back.

Return Conditions
  • Items must be unused, unfitted, and in original packaging
  • Must be in resalable condition
  • Returns must be requested within the stated timeframe
We reserve the right to reduce refunds if items show signs of use or handling beyond what is necessary.

Return Costs
  • Paid by the customer
  • Original shipping is non-refundable (unless required by law)
Important
  • All items are checked before dispatch
  • Secure packaging is always used (often more than necessary)
If an item arrives damaged, contact us within 48 hours with photos and we’ll assess the issue in line with your legal rights.

Shipping

Fast. Secure. Reliable.
  • Orders processed within 1–3 working days
  • UK delivery: 2–5 working days
  • International: 5–15 working days
Tracking is provided where available.

Please Note
  • Delivery times are estimates
  • Delays caused by couriers or customs are outside our control
  • Customers are responsible for correct address details

Fitment & Product Responsibility

Every vehicle is different — and attention to detail matters.

It is the customer’s responsibility to ensure compatibility before purchase. If you’re unsure, contact us before ordering.

We are not responsible for:
  • Incorrect fitment
  • Installation errors
  • Damage caused during or after fitting
Professional installation is always recommended.

Orders & Pricing

We aim to keep everything accurate and up to date, but:
  • Prices may change at any time
  • Orders may be cancelled due to errors or stock issues
  • We reserve the right to refuse suspicious or fraudulent orders

Website Use & Content

The design, layout, branding, and content of this website are owned by Aftermarketcustoms.co.uk and may not be copied or reused without permission.

Any brand names, logos, or vehicle references are used for identification and compatibility purposes only.

Privacy

Your data is handled with care.

We only collect what’s necessary to:

  • Process your order
  • Deliver your items
  • Provide customer support

We never sell your data.

Cookies

We use cookies to improve your experience and keep the site running smoothly. By using our site, you agree to this.

The Bottom Line

We’re here to help you personalise your vehicle — whether it’s a simple replacement or something that makes a statement.

We keep things fair, transparent, and straightforward — just how it should be.

Aftermarketcustoms.co.uk
This is only the beginning — join us on the journey.